Terms of Service
Last updated: August 8, 2026
By accessing or using the Whapick platform ("the Service"), you agree to be bound by these Terms of Service. Please read them carefully before using the Service.
1. Service Usage
This platform provides WhatsApp Business messaging tools for legitimate business communication only. The Service enables businesses to send messages, manage contacts, process orders, and automate customer interactions via WhatsApp.
2. Account Registration
To use the Service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration and keep your information updated.
3. Acceptable Use
Users must not use the service for spam, unsolicited messaging, fraud, harassment, or any illegal activities. You must comply with Meta's WhatsApp Business Messaging Policies, including obtaining proper consent before sending messages to end users. Violations may result in account suspension or termination.
4. WhatsApp Compliance
Users must comply with Meta WhatsApp Business Messaging Policies, including obtaining user consent before sending messages. The Service acts as a technical provider and is not responsible for your compliance with WhatsApp's policies. You are solely responsible for ensuring your use of the Service complies with all applicable laws and WhatsApp's terms.
5. Account Responsibility
Users are responsible for securing their account credentials and API keys. You must notify us immediately of any unauthorized use of your account or any other breach of security.
6. Payment Terms
The Service operates on a subscription model. Fees are charged in advance on a monthly or annual basis. All payments are non-refundable except as required by law. We may change prices at any time, with notice provided before the change takes effect. Overage charges may apply if you exceed your plan limits.
7. Service Availability
We do not guarantee uninterrupted service and may update or modify features at any time. We may suspend or discontinue the Service (in whole or in part) with or without notice. We are not liable for any interruption or unavailability of the Service.
8. Data Deletion
You may request deletion of your account and associated data at any time through the Data Deletion page in your settings. Upon submission, your data will be permanently deleted within 30 days. Some information may be retained as required by law or for legitimate business purposes.
9. Limitation of Liability
To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of data, profits, or business interruption.
10. Governing Law
These Terms are governed by the laws of Nigeria. Any disputes shall be resolved in the courts of Lagos, Nigeria.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.
12. Contact
For support, contact support@whapick.com.