Refund Policy

Last updated: August 8, 2026

This Refund Policy describes the terms for refunds and cancellations for the WhatsApp Vendor platform.

1. Subscription Fees

Subscription fees are charged in advance on a monthly or annual basis. All payments are non-refundable except as required by law. We do not offer prorated refunds for partial months of service.

2. Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing period. No refunds will be issued for the remaining period.

3. Free Trial

If you sign up for a free trial, your payment method will be charged at the end of the trial period unless you cancel before the trial ends. You may cancel at any time during the trial period without being charged.

4. Overage Charges

If you exceed your plan limits, overage charges will be applied. These charges are non-refundable. We recommend upgrading your plan to avoid overage charges.

5. Service Issues

If the Service is unavailable for more than 24 consecutive hours, you may be eligible for a service credit. Contact support to request a credit.

6. Requesting a Refund

To request a refund, contact us at support@whapick.com with your account details and reason for the refund request. We will review your request and respond within 5 business days.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page and will become effective immediately.